Privacy policy

Privacy Policy

Last updated: September 22, 2026

Marycele (“Marycele,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.marycele.com, make a purchase, contact us, or otherwise interact with our website and services.

1. Information We Collect

Depending on how you interact with Marycele, we may collect the following information:

Information You Provide

When you place an order, create an account, contact us, or subscribe to communications, we may collect:

Name
Billing and shipping address
Email address
Phone number
Order and purchase information
Customer service communications
Product reviews, feedback, or other information you provide

Payment Information

Payments are processed by third-party payment providers.

Marycele does not directly store complete credit card numbers or other full payment credentials. Payment information is handled securely by the payment provider used during checkout.

Information Collected Automatically

When you visit our website, we may automatically collect information such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Time spent on our website
Shopping and browsing activity
Cookie and similar technology information

This information helps us improve website performance, understand customer behavior, prevent fraud, and improve our services.

2. How We Use Your Information

We may use personal information to:

Process and fulfill orders
Arrange shipping and delivery
Process payments and refunds
Provide customer support
Communicate about orders or account activity
Prevent fraud, misuse, or security incidents
Improve our website, products, and customer experience
Analyze website performance and customer behavior
Send marketing communications where permitted
Comply with legal, tax, accounting, or regulatory obligations

We use personal information only where reasonably necessary for our business operations and services.

3. How We Share Personal Information

We may share personal information with trusted service providers that help us operate Marycele.

These may include:

Shopify, which powers our online store
Payment processing providers
Shipping and logistics providers
Customer service providers
Website analytics providers
Email and marketing service providers
Advertising and measurement platforms
Fraud prevention and security providers

These providers may process personal information only as necessary to provide their services or as permitted by applicable law.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, customers, business, or services.

Marycele does not sell personal information in exchange for money.

4. Shopify

Our online store is hosted by Shopify.

Shopify may collect and process information about visitors and customers to provide its ecommerce platform, payment, security, analytics, and related services.

For more information about how Shopify handles personal information, please refer to Shopify's privacy documentation.

5. Cookies and Similar Technologies

Marycele and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

Keep the website functioning properly
Remember shopping cart contents and preferences
Understand website traffic and usage
Improve website performance
Measure marketing effectiveness
Provide more relevant advertising where permitted

Depending on your location and browser settings, you may be able to control or disable certain cookies.

Disabling some cookies may affect the functionality of the website.

6. Advertising and Analytics

We may use third-party advertising and analytics services to understand how customers interact with our website and marketing.

These services may collect information about your device, browser, website activity, and interactions with advertisements.

Depending on applicable law and your location, you may have the right to opt out of certain targeted advertising or data-sharing activities.

7. Marketing Communications

If you choose to receive promotional emails from Marycele, we may send you information about:

New products
Special offers
Promotions
Product updates
Marycele news

You may unsubscribe at any time by using the Unsubscribe link included in our marketing emails.

Transactional emails related to your orders, shipping, payments, refunds, or customer service may still be sent when necessary.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Provide customer service
Maintain business and accounting records
Prevent fraud
Resolve disputes
Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your data is used
Withdraw certain consent
Opt out of certain marketing communications
Object to or restrict certain processing
Opt out of certain targeted advertising or data sharing where applicable

To make a privacy request, contact us at:

service@marycele.com

We may need to verify your identity before completing certain requests.

11. Children’s Privacy

Marycele products and services are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us with personal information, please contact us at service@marycele.com so that we can review the situation and take appropriate action.

12. International Data Transfers

Because Marycele works with ecommerce, payment, logistics, technology, and other service providers in different countries, personal information may be processed or stored outside your country or region.

Where required, we and our service providers take appropriate measures to protect personal information during international transfers.